Shipping Policy
**ORDER PROCESSING**
We're thrilled to get your orders ready! All orders are processed within 3-5 business days of receipt. Just a heads up, orders placed on Friday after10:00 AM PST, as well as those on Saturday and Sunday, will be processed the following business week. Each order is carefully reviewed before shipment, and only authorized purchases will be on their way to you!
**ORDER CANCELLATION**
Once your order is placed you can cancel up to 24 hours after ! Once your fabulous items arrive, you can easily proceed with a standard return. You can return up to 30 days after purchase.
You need to email us to cancel your order. contact sale@annejensenbeauty-usa.com
**MODIFIED ORDERS**
We want to keep things simple, so once an order is placed,’re unable to modify it (like adding or removing products or changing shades).
**TRACK ORDERS**
Excited to see your order is? You can track the status reaching out to our order at AnneJensenBeauty-USA.com. Once package leaves our warehouse, it’s in the capable hands of the postal service, and we can no longer make adjustments.
**NO TRACKING**
Please give us up to 3-5 business days to send you an email with your tracking information. Don't forget to add AnneJensenBeauty-USA.com to your email contacts so you don’t miss it!
**DAMAGED OR MISSING ITEMS**
When your package arrives, take a moment to inspect it for any missing or damaged items. We recommend reaching out to us within 7 days of receiving your package if there’s any issue. While our shipping boxes might have a few scrapes from their journey, if your order arrives damaged, please keep the box, packing materials, and items. Contact our order service, and we’ll be to assist you!
**TAX & VAT**
Please note that sales tax is applicable when you receive your parcel in the USA, Canada, Australia, the UK, and. Use our special coupon code for your country . We discount you on your order your contry tax which you insted have to pay to your local tax office! For our friends in the European Union, VAT is included in the price. Need assistance? Our shop support team is here for you at shopsupport@anneensenbeauty-usa.com!
**COMPLAINT**
If you are unhappy with your purchase please feel free to email us.
**RETURN POLICY**
We're thrilled that you've chosen to shop with us!
But no worries! You can easily return your items once they arrive. Just remember, cosmetics and skincare products For all orders from AnneJensenbeauty-usa.com, you have 30 days to send back items by mail, as long as they’re in their original condition with tags intact.
Unfortunately, altered merchandise can't be returned. Need assistance? We're here for you! reach out to us at
All items purchased from a retailer, spa, or beauty clinic must be returned to the place of purchase.
Unfortunately, we cannot assist with returns of products purchased from our retailers.
**GOODBYE BABY PRODUCTS **
Goodbye baby products cannot be returned as they are sold at a significant discount because they
are being discontinued.
** PROMOTIONS**
Please note that our promotions are valid while stocks last. Current promotions cannot be combined
with discounts and other promotions.
**E-GIFT CARD**
Get ready to spread some joy! Please note that E-Gift Cards cannot be exchanged for cash. When you purchase an E-Gift Card from websites, the lucky recipient can pick their favorite items from our fabulous online shop at AnneJensenBeauty.com and AnneJensenBeauty-Usa.com! Happy gifting!