FAQ

If your order hasn't arrived or items are missing, please contact us via email or phone with your order number. We'll respond within 48 hours to resolve the issue.

If an item is out of stock, it will be canceled and removed from your order.

Preorders let you order products not yet in stock, including new launches and limited editions. We'll email you when your preorder is ready, and your credit card will be charged only when the item ships.

Its a product out of stock

You find the ingredient list on the backside of the packaging of each item. You can also find a detailed list of ingredients and how to use the products on our website each product card

For beauty tools you also find the instruction how to

Yes, we offer a professional spa collection exclusively for spas, salons, and resorts. This includes facial masks, body wraps, massage oils, balms, bath salts, foot and hand creams, serums, face creams, and body butters.

Yes, we offer special prices for licensed makeup artists and beauticians. Please email us with a copy of your license certificate to join our program.